{"id":16,"date":"2026-10-09T11:46:53","date_gmt":"2026-10-09T08:46:53","guid":{"rendered":"https:\/\/mediumvioletred-heron-101113.hostingersite.com\/?page_id=16"},"modified":"2026-10-10T08:59:22","modified_gmt":"2026-10-10T05:59:22","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/maraqi.shop\/en\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"16\" class=\"elementor elementor-16\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2421e062 e-flex e-con-full e-con e-parent\" data-id=\"2421e062\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b7d538c9 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"b7d538c9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-658857db elementor-widget elementor-widget-heading\" data-id=\"658857db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Refund Policy<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21ecd59e elementor-widget elementor-widget-heading\" data-id=\"21ecd59e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refund &amp; Exchange Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5bd6fcb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c5bd6fcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c61a95d elementor-widget elementor-widget-text-editor\" data-id=\"8c61a95d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Here\u2019s how we handle refund requests for digital products.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9023e89f e-flex e-con-boxed e-con e-parent\" data-id=\"9023e89f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9153ac9f e-flex e-con-full e-con e-parent\" data-id=\"9153ac9f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab14cde2 elementor-widget elementor-widget-heading\" data-id=\"ab14cde2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Last updated: October 2026<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4007f72 elementor-widget elementor-widget-heading\" data-id=\"d4007f72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Nature of Digital Products<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8799d170 elementor-widget elementor-widget-text-editor\" data-id=\"8799d170\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All MARAQI programs are digital products delivered as soon as payment is confirmed. Due to their nature, they cannot be returned or refunded once the file has been downloaded or opened.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09638183 elementor-widget elementor-widget-heading\" data-id=\"09638183\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Exceptions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84d36685 elementor-widget elementor-widget-text-editor\" data-id=\"84d36685\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>You did not receive the program due to a technical fault on our side that we were unable to fix.<\/li><li>The file is corrupted or cannot be opened, and we are unable to replace it with a working copy.<\/li><li>Duplicate charges for the same order.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb27bb0b elementor-widget elementor-widget-heading\" data-id=\"cb27bb0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. How to Submit a Request<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f878cbc elementor-widget elementor-widget-text-editor\" data-id=\"2f878cbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Contact us within 7 days of purchase via our <a href=\"https:\/\/maraqi.shop\/en\/contact\/\">Contact Us<\/a> with your order number and a description of the issue. We\u2019ll review your request and reply within 3 working days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39111601 elementor-widget elementor-widget-heading\" data-id=\"39111601\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Refund Process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6fada38 elementor-widget elementor-widget-text-editor\" data-id=\"f6fada38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If your request is approved, the amount is refunded to the original payment method. It may take 5 to 14 working days to appear in your account, depending on your bank.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0646\u0648\u0636\u062d \u0647\u0646\u0627 \u0643\u064a\u0641 \u0646\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639 \u0644\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0631\u0642\u0645\u064a\u0629. \u0622\u062e\u0631 \u062a\u062d\u062f\u064a\u062b: \u0623\u0643\u062a\u0648\u0628\u0631 2026 1. \u0637\u0628\u064a\u0639\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0627\u0644\u0631\u0642\u0645\u064a\u0629 \u062c\u0645\u064a\u0639 \u0628\u0631\u0627\u0645\u062c \u0645\u0631\u0627\u0642\u064a \u0645\u0646\u062a\u062c\u0627\u062a \u0631\u0642\u0645\u064a\u0629 \u062a\u064f\u0633\u0644\u064e\u0651\u0645 \u0641\u0648\u0631 \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u062f\u0641\u0639. \u0648\u0646\u0638\u0631\u064b\u0627 \u0644\u0637\u0628\u064a\u0639\u062a\u0647\u0627\u060c \u0644\u0627 \u064a\u0645\u0643\u0646 \u0625\u0631\u062c\u0627\u0639\u0647\u0627 \u0623\u0648 \u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0642\u064a\u0645\u062a\u0647\u0627 \u0628\u0639\u062f \u062a\u062d\u0645\u064a\u0644 \u0627\u0644\u0645\u0644\u0641 \u0623\u0648 \u0641\u062a\u062d\u0647. 2. \u0627\u0644\u062d\u0627\u0644\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u062b\u0646\u0627\u0629 \u0639\u062f\u0645 \u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0628\u0633\u0628\u0628 \u062e\u0644\u0644 \u062a\u0642\u0646\u064a \u0645\u0646 \u062c\u0647\u062a\u0646\u0627 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/maraqi.shop\/en\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maraqi.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maraqi.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maraqi.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/maraqi.shop\/en\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":2,"href":"https:\/\/maraqi.shop\/en\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":74,"href":"https:\/\/maraqi.shop\/en\/wp-json\/wp\/v2\/pages\/16\/revisions\/74"}],"wp:attachment":[{"href":"https:\/\/maraqi.shop\/en\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}